Shipping Information and Policies
All orders for in-stock items placed before 2pm EST are shipped the same business day except for Special Order items that are shipped directly from the manufacturer such as Personalized golf balls and drop-ship items, as well as any orders that include embroidery of any type.
Orders with in-stock items that are embroidered take 3-5 business days to ship after any applicable logo approval process is complete. Orders with large quantities of embroidered items may take longer to ship. Any air shipping method you choose for orders with embroidered items will be delayed by this timeframe. Therefore, if you choose Next Day Air shipping, for example, you will not receive your order one business day after your order is placed, as it takes extra time to customize the items on your order. In this case, you will receive your items one business day after it ships, which will be in 3-5 business days after your order is placed, in most cases. Embroidered items are not eligible for return or exchange.
Personalized and Logoed Titleist golf balls (Special Order Items) are shipped directly from the manufacturer in 3-4 weeks. We will email you tracking information when it becomes available from Titleist. Personalized and logoed golf balls are not eligible for return or exchange.
Items which are shipped from the manufacturer, as indicated on the item's webpage and in your cart, are only shipped via ground shipping either from UPS or FedEx. Air shipment options are not available for these items. Please allow an extra 1-5 business days after your order is placed for these items to ship. We will email you a tracking number when it is available from the manufacturer for these types of items.
Orders placed after 2pm EST on Fridays for in-stock items are not shipped until the following Monday. This includes overnight shipping, so in this case, if you choose overnight shipping, you can expect the package to be delivered on Tuesday.
Overnight shipments do NOT include Saturday or Sunday deliveries.
Saturday and Sunday or UPS Holidays are not considered shipping days for any method of shipping.
The map below shows UPS Ground transit times for orders shipped from our location in Tampa, FL. Please remember that the day your order ships is not day one. If your order ships on Monday, then Tuesday is day one, Wednesday is day two and so on.
For Economy Ground shipping, which may be delivered by the USPS or UPS, please add 1-3 business days to the UPS Ground transit times via the map below to estimate your delivery day. Economy Ground is not a guaranteed shipping timeframe.
